![]() If the troubleshooting steps are unable to get the black ink to resume printing, then I would advise contacting HP Tech Support about this printer as it would still be under the original factory warranty, being that you purchased it less than 6 months ago. I would also advise taking a look at the troubleshooting document linked below. Select the Tools submenu and perform the "Align Printer" option. Have you tried performing the Printhead Cleaning utility built into the Setup > Tools menu of the printer? I would advise running all 3 levels to try and force any clogged ports open in the printhead.Īs well, does the printer pass or fail when performing the automatic printhead alignment process? Press the Wrench in the top right of the touch display to access the Setup menu. Click here for the steps to perform an Ink System Reset. This will ensure the contacts are clean and secure in the printer. The first step I would perform if the printer isn't printing black, even after changing the black cartridge, is an Ink System Reset. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.Please let me know if this resolves the issue, or if you require further assistance!Īnd Feel free to ask your queries as this forum has some of the best people in the world available and ready to help. Turn on the printer and wait till warm-up period finishes and the printer is idle.Īlternatively, you can follow the steps suggested in the support document - HP Inkjet Printers - Printing with Black Ink Only (Mac) Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge. With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. Kingjet Compatible for HP 564 Ink Cartridges Combo Pack Replacement for HP 564 564 XL 564XL, High Yield 12 Combo Pack for Photosmart 7520 5520 6520 7525 Premium C309A C410A DeskJet 3520 3522 Printers. Perform a Hard reset on the printer and make sure that the printer is connected directly to the wall outlet and not to the surge protector. In the meantime, let's try these steps here: Have you recently made any changes on the printer before the issue started? ![]() To provide you with an accurate solution, I'll need a few more details:Ĭould you provide me with the exact model or with the product number of the printer? Use this link to find it: (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc.). ![]() Don't worry I'll be glad to help you with this. Take for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I understand you are having issues related to your HP Printer. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. Let me know how it goes and you have a great day! ![]() The driver will now be set to use the black ink only. Then press Apply on the previous screen before again pressing OK. There you will select the Black Ink Only setting and press OK. On that screen, you will click the Advanced button and then you will see a screen similar to the one on the right of the screen shot. The window that opens will be similar to the screen on the left of the screen shot below. You will want to begin with accessing your Devices and Printers folder (via your Control Panel) and right click on your Photosmart 7520 icon and select Printing Preferences. You need to print in black only to make use of the large black cartridge.įollow below steps to change the settings to print in black only. /rebates/welcomeurlhttps3a2f2fwww.hp.com2fus-en2fshop2fcat2fink-toner-paper&.com252fus-en252fshop252fcat252fink-toner-paper26tc3dbing-&idhp&nameHP&ra1. I reviewed your post and I understand that you want to know how to make the printer use the large black ink cartridge. Thank you for posting your query in this forum, it's a great place to find answers.
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